Download and print the form click here.
Your order just swam to you but something is wrong?
No problem! We are with you and we understand the problem. To make this situation as easy as possible, we have this form for you to return the product simply and free of charge, exchange, or complaint.
We will exchange the product for a more suitable size or model, or for something completely different. If the chosen product is cheaper, the balance will be refunded, if it is more expensive, you simply pay the difference. It is important for us that you are as happy as a clam at high water! :-)
What product is it? ................................................................................
Invoice number: .........................................................................................................
I want to:
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Exchange the product for: ......................................................................................................................................................................…………………………………………………………………..
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Return the product and want my money back (please do not forget to fill in the account number below)
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Make a warranty claim (please describe the problem below)
What is the reason for return (if there is any): …………………………………………………………………………………………………………………………………………………………………………………………………....
My contact information:
Telephone number: ..............................................
E-mail: ..................................................................
Bank account number: .........................................
I declare that I am acquainted with the terms and conditions of Swimaholic s.r.o. and attach the copy of the invoice of the product that is sent back in the package to the address: Vojtech Krapitek, U Průhonu 17, Prague 7, 170 00 Czech Republic
On (day) .................................... in (city/town) .......................
Name and surname: ..............................................................
Signature: ...............................................................................
